DriveAMZ Privacy Policy

Welcome to DriveAMZ. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and website.

2.1 Information You Provide to Us

• Account Information: Name, email address, phone number, and login credentials.
• Profile Information: Job title, profile photo, and employment details.
• Vehicle Information: Vehicle identification numbers, maintenance records, and inspection data.
• Content You Create: Chat messages, notes, comments, and feedback submitted through the App.

2.2 Information Automatically Collected

• Usage Data: Information about how you use the App, including routes taken, scheduling data, and feature usage.
• Device Information: Device type, operating system, unique device identifiers, IP address, mobile network information, and mobile device settings.
• Location Data: Real-time location data when you enable location services for route tracking and optimization features.

We use your information to:

• Provide, maintain, and improve our services
• Process and complete transactions
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Generate performance analytics and driver scorecards
• Optimize route planning and scheduling
• Facilitate team communication
• Prevent fraudulent activities and enhance security

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf.
• Business Partners: Amazon and delivery service partners as necessary for the operation of your DSP.
• Legal Requirements: When required by law, court order, or governmental regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee its absolute security.

Depending on your location, you may have rights to:

• Access and receive a copy of your data
• Rectify inaccurate or incomplete information
• Delete your personal data
• Restrict or object to our processing of your data
• Data portability

To exercise these rights, contact us at privacy@driveamz.com.

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we discover we have collected personal information from a child under 16, we will delete such information.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."

Your information may be transferred to — and maintained on — computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). For more information, please contact us.

If you have any questions or concerns about this Privacy Policy, please contact us at:

13.1 Location Data

Our App collects precise location data to provide route optimization, vehicle tracking, and delivery management features. This data is essential for core functionality and is only collected when the App is in use and location permissions are enabled.

13.2 Camera and Photo Library Access

Our App requests access to your device's camera and photo library for vehicle inspection documentation and maintenance record uploads. We do not access your photos for any other purpose.

13.3 Push Notifications

If you enable push notifications, we may send you alerts related to schedules, route updates, chat messages, and system announcements. You can disable notifications in your device settings at any time.

13.4 Analytics

We use analytics tools to understand how users interact with our App to improve functionality and user experience. This data is aggregated and does not personally identify you.

13.5 Third-Party Services

Our App may contain links to other websites or services. We are not responsible for the privacy practices of such other sites and encourage you to read their privacy statements.

Last updated: 2025.05.01

Data Collection and Usage

Information We Collect

• Amazon DSP Console access data (fleet, user, assignments, and scorecard information)
• Browser cookies for authentication purposes
• Station and company identification information

How We Use Your Information

The extension collects data solely for the purpose of:

1. Synchronizing information between Amazon DSP Console and DriveAMZ Portal
2. Managing fleet operations and assignments
3. Tracking performance metrics and scorecards

Data Storage and Security

• All data is transmitted securely using HTTPS
• No personal information is stored locally except for authentication tokens
• Data is processed through secure DriveAMZ servers

Third-Party Access

• Data is only shared between Amazon DSP Console and DriveAMZ Portal
• No data is sold or shared with any other third parties

User Rights and Control

• Users can choose when to sync data manually
• Users can configure automatic sync schedules
• Users can remove local extension data through browser settings

Contact Information

For privacy concerns or questions, please contact:
drive@driveamz.com

Changes to This Policy

We may update this privacy policy as needed. Users will be notified of any significant changes through the extension or DriveAMZ Portal.